Returns & Exchanges

At Disc Jockey Music, we want you to be completely satisfied with your gear, which is why we offer a 30-day hassle-free return policy on most equipment and accessories. If your purchase doesn't hit the right note, we are here to help you find the perfect replacement or issue a full refund.

Return Process

• 1.
  Initiate Your Request

  Log into your account and visit the 'Order History' section to select the items you wish to return and receive a Return Merchandise Authorization (RMA) number.

• 2.
  Pack Your Gear

  Carefully place the items in their original manufacturer packaging, ensuring all manuals, cables, and accessories are included to qualify for a full refund.

• 3.
  Ship It Back

  Affix the provided prepaid shipping label to your package and drop it off at any authorized carrier location, keeping a copy of your tracking number for reference.

• 4.
  Receive Your Refund

  Once our technicians inspect the equipment to verify its condition, we will process your refund or exchange within 3-5 business days to your original payment method.